Hotel & Resort Medical Concierge
In-room medical care for hotels & resorts.
Discreet medical care in your guest’s room or villa, coordinated by OCS Médecins, 24/7. See our practical guide for visitors before arranging a consultation.
Call 52 52 22 34In-room medical care
In-room care for every guest
From consultations and prescriptions to first-line treatment, our doctors bring discreet care to hotel rooms and resort villas across Mauritius.
How a hotel visit works
One call, clearly coordinated.
We coordinate every step, from your call to the doctor’s arrival.
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Contact OCS
Share the hotel, room or villa, and the guest’s symptoms.
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Confirm the visit
We confirm availability, estimated arrival time, and the consultation fee.
Confirmed before dispatch
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Receive in-room care
The doctor assesses the guest, provides care, and explains the next steps.
Need a doctor at your hotel?
For guests and front desk teams.
For hotels & resorts
Built around your front desk.
Your front desk makes one call and we take it from there.
In-room dispatch, 24/7
Dispatch is available 24/7. Arrival estimates depend on location, traffic, and doctor availability.
Private consultations
Consultations take place in the guest’s room, away from reception and other public areas.
Care for travellers
Doctors experienced with travellers explain the assessment, care, and next steps.
Clear fees before dispatch
Consultation fees are confirmed before dispatch, with no resort mark-up. Any additional treatment is explained and priced before it begins.
Island-wide coverage
Four dispatch points support hotels and resorts across Mauritius.
Your hotel’s care protocol
Agree your team’s contact route, process, and service scope in advance.
A clear care protocol for your hotel.
Receive our service guide and agree how your team contacts OCS when a guest needs care.